Overview
BRAND POLICY FOR CLIENTS
At Lifestyle Harmattan, we are committed to providing our clients with exceptional service, high-quality products, and a unique brand experience. This brand policy outlines our guidelines and expectations for our clients.
Purchasing and Payment
1. Payment Terms: Payment is due at the time of purchase. We accept credit cards, PayPal, bank transfers, MoMo etc.].
2. Refunds and Exchanges: Please see our Return and Exchange Policy .
3. Order Cancellation: Orders can be cancelled within 24 hours of placement.
Product Care and Maintenance
1. Care Instructions: To ensure the longevity of our products, please follow the care instructions provided with each garment.
2. Alterations: Any alterations made to our products will void the warranty and may affect the quality of the garment.
Social Media and User-Generated Content
1. Tagging and Sharing: We encourage clients to share photos of themselves wearing Lifestyle Harmattan products on social media. Please tag us @shopharmattan so we can see and share your posts.
2. User-Generated Content: By tagging us or sharing user-generated content, clients grant Lifestyle harmattan permission to reuse and share the content across our marketing channels.
Customer Service
1. Contact Information: For any questions, concerns, or feedback, please contact us at ….
By shopping with Lifestyle Harmattan, clients acknowledge that they have read, understood, and agreed to our brand policy.
Thank you for choosing Lifestyle Harmattan. We appreciate your business and look forward to serving you.